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Thursday, November 10, 2011

Are you asking the right questions?

Asking the right questions is an essential skill of a great boss. Yet many fail to inquire enough. Here are three types of questions you should be asking to be an effective manager and to help develop a high-performing team:

Questions about yourself. Good managers ask themselves and others about what they could do better. Ask in a way that invites constructive, candid responses.

Questions about plans and projects. These should both advance the work and develop the people. Tough and direct questions are ok, as long as they are in the interest of progress.

Questions about the organization.
Look for ways that the organization can function more effectively by questioning practices, processes, and structures. Ask: Why do we do things this way? Is there a better approach?

Today's Management Tip was adapted from "The Art of Asking Questions" by Ron Ashkenas. Harvard Business Review 11/4

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